HHF and UPMC Hamot are excited to add enrollment navigator assister services to our team.
The role of the enrollment navigator assister is to:
- Educate and provide outreach to individuals who are uninsured
- Offer independent and unbiased enrollment assistance, including but not limited to completing coverage applications, gathering required documentation, and troubleshooting the enrollment process.
Our enrollment navigator assisters are Pennsylvania-licensed Pennie® Assisters and Compass Community Partners. They cannot currently access the Pennie Exchange, but they can assist patients as they navigate.
The enrollment navigator assister can also play a vital role in helping to address the immediate needs of the people they serve, addressing social determinants of health (SDOH) needs during the enrollment process by connecting the consumer to community resources that provide cultural mediation, reliable food resources, language assistance, transportation, housing, legal needs, and more.
